Privacy Policy
How TechnoFlex Limited collects, uses and protects your personal data.
1. Who we are
TechnoFlex Limited is the data controller for personal data processed in connection with our services and website. We are committed to protecting your personal data and processing it in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. What data we collect
We may collect the following categories of personal data:
- Identity data: name, job title, company name
- Contact data: email address, telephone number, business address
- Technical data: IP address, browser type, usage data collected via cookies
- Professional data: information provided during service delivery
3. How we use your data
We process personal data for the following purposes:
- Delivering contracted services and fulfilling our obligations to clients
- Communicating with you about your account, projects, or enquiries
- Sending service-related updates and marketing communications (where you have consented)
- Complying with legal and regulatory obligations
4. Legal basis for processing
We rely on the following legal bases: performance of a contract; compliance with a legal obligation; our legitimate interests in operating and developing our business; and, where applicable, your consent.
5. Data retention
We retain personal data only for as long as necessary for the purposes for which it was collected, or as required by law. Client data is typically retained for six years following the end of an engagement in accordance with standard commercial record-keeping practice.
6. Your rights
Under UK GDPR, you have the right to access, rectify, erase, restrict, or object to the processing of your personal data, and the right to data portability. To exercise any of these rights, please contact us at privacy@techno-flex.co.uk.
7. Contact and complaints
If you have concerns about how we handle your data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.
Questions about this policy? Email support@techno-flex.co.uk.